Our Promise for Your Complete Happiness

Here, we explain Jayne’s Emporium’s refund terms, emphasising prompt responses and easy returns to make sure you feel confident and content with every handcrafted item.

At Jayne’s Emporium, each order is handmade with care and attention to detail. Because of the nature of our products, we do not offer refunds.

However, we want every customer to be happy with their purchase. If for any reason you are not satisfied, we are happy to provide shop credit which can be used towards any future order.

To be eligible for shop credit, please contact us within 7 days of receiving your order with details and photos (if applicable).

Shop credit will be issued once your request has been reviewed and approved.

Thank you for understanding and supporting our small business!